Shipping policy

Here is the updated shipping policy reflecting a strict 3-day delivery timeframe.

Shipping & Delivery Policy

Thank you for shopping with us. We are committed to delivering your orders quickly and securely. Please review our shipping practices and guidelines below.

Order Processing & Delivery Time

• We exclusively partner with PostEx for all our deliveries to ensure a reliable and fast shipping experience.

• All orders are processed swiftly to ensure a 3-day delivery time to your doorstep from the date of order confirmation.

• Please note that orders placed on weekends or public holidays will begin processing on the next business day.

Strict "No Open Parcel" Policy

To maintain product integrity and comply with courier security regulations, we enforce a strict No Open Parcel policy.

• Customers are not permitted to open or inspect the package before making the full payment.

• The PostEx delivery rider is strictly instructed to collect the cash first before handing over the parcel.

• We kindly request your cooperation with the delivery staff regarding this standard procedure.

Damaged or Incorrect Orders

We ensure all items are thoroughly quality-checked before they are handed over to PostEx. However, if you discover that an item is damaged, defective, or incorrect after you have paid for and opened the parcel, please reach out to our support team immediately so we can make it right.

• Phone/WhatsApp: 

• Website: https://hooriafashion.com/